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February 2021

We want to clarify that we have checked, double checked oh and triple checked with the local councils whether we are permitted to open our showrooms to the public at the current time.  Whilst we feel that we are an essential business, the lockdown rules say different, so unfortunately, we cannot accept appointments.  Believe us, if we could, we would.

We are still able to offer as much help and assistance as we can over the telephone, we can give you a live WhatsApp video call to show you the range of products we have and to help you choose.  We can still arrange for the fitters to come out and measure up and can deliver or you can collect your products to be fitted.

After the most recent Government announcement, we are hopeful that we can reopen our doors on 12 April.  We will have any safety measure required, in place and will be ready and raring to go.

We would like to thank our extremely loyal customers for sticking with us.  We have still managed to help a considerable number of homes be transformed with our products, despite the lockdowns, tier systems and anything else that has been thrown at us.  Of course, we couldn’t do any of this without our fantastic and hardworking staff.

So, let us all continue to be positive.  There is light at the end of the tunnel, we will have a newly refitted showroom at Blaydon to show off and we can’t wait.

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You might not be able to come to us but we can help you shop at our Benton or Blaydon stores. Here is a video of our Blaydon showroom, take a look at the huge range of products we have on display. If you would like to arrange a virtual shop with us, just contact us and we will take you around the showroom on WhatsApp. We can talk you through the different ranges we have and show you in real time the selection of colours and styles. Make transforming your home easy without leaving the warmth and comfort of your sofa. Contact us today……….

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Well, that’s the year nearly over and what a year it has been.  Hopefully, everyone continues to stay safe and well and are looking forward to a brighter more normal 2021 (don’t mention Brexit!!). 

 I would like to take this opportunity to wish all of our customers and suppliers a very Merry Christmas and a Happy New Year!

 I would especially like to thank our amazing staff who have worked tirelessly throughout 2020 to ensure that when our shops have been able to open that we have been able to continue as “normally” as possible.  They have managed to make what has been a challenging time for all, that bit easier.

 We have taken the decision to have an extended Christmas break this year (I think we all deserve and need it), so will be closing at 5.00pm on Saturday 19th December and reopening on Monday 4th January 2021.  Come and see us before then or have a wonderful break yourselves and we will see you in the new year.  You will see a lot of other companies offering gimmick sales or one off events.  Please don’t be fooled by these.  We always offer the best prices available to us at the time, we don’t have fake sales or inflated prices only to reduce them later. 

 Like many of you, all of the plans that we had in 2020 have been cancelled or postponed, but we all have our fingers crossed that Neil and Kathryn’s wedding goes to plan in August.

 Our plans to revamp our Blaydon showroom is also top of our list for the early part of next year when we are able to go ahead.

 We made the decision early on (or rather it was made for us) that our company Christmas Party would not be able to go ahead and rather than do nothing, we all decided to donate what it would have cost to have the party to charity.  Therefore, all of our staff selected a charity of their choice and we will be donating to each of these.  We always support a number of charities throughout the year, but the ones chosen for this time of year are.

  •  Help for Heroes
  • Gateshead Young Women’s Outreach Project
  • Cramlington & District Red Squirrel Group
  • Guide Dogs for the Blind
  • Changing Lives – Veterans
  • Bryon’s Animal Shelter
  • Reach Charity
So once again, thank you all for your custom and we hope next year is the best one yet for everyone.  Until then……….

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Last month we described the plans we had in place and how they had been temporarily postponed due to the pandemic.  Well, not much has changed in that respect.  However, our showrooms continue to be as busy as ever. So many people are looking to update their doors, flooring or staircases.  It definitely seems home improvement is the new “rock and roll” and we are delighted to keep making our customers happy. 

We are looking
at ways of improving and extending our online presence with more content being
added to our Facebook page (@doorsfloorsdirect), Instagram (@doorsfloorsdirect)
and looking to get more information and photos added to our website.  Please follow us and let us know what you
think.

Benton
Showroom

We are delighted to welcome Alex Rae, who has joined the team at our Benton showroom.  Alex has excellent knowledge and experience of the industry, having previously worked as a fitter.  Despite only being with us for a short time, we have already had positive customer feedback about Alex.  We look forward to our customers meeting him and allowing him to demonstrate his fantastic knowledge and customer service experience and we wish him every success as part of the Doors & Floors ‘family’.

The ‘C’ Word

In recent times,
the ‘C’ word has referred to COVID-19, however the true meaning is of course
“Christmas”.  The year is motoring along,
and it will of course soon be upon us. 
We love being a part of our customers’ festive season by being able to
supply wonderful products that make such a massive difference to their homes.

 Now is the time to come and choose your new
doors, flooring or staircases and see what a transformation they can make.

Until next
time…….

The Doors and
Floors Team